Shipping policy
Last updated: May 8, 2025
At EquiRelief™, we ship every order for free, no matter where you are.
📦 Order Processing
Orders are processed within 24–48 hours (Monday–Friday).
Once fulfilled, you’ll receive a tracking number via email so you can follow your package every step of the way.
🚚 Free Express Shipping
Every order includes:
✅ Priority fulfillment – your order is packed first
✅ Live tracking – updates from our facility to your door
✅ Zero shipping fees – no hidden costs, ever
🌍 Estimated Delivery Times
| Region | Estimated Delivery |
|---|---|
| 🇺🇸 United States | 6–10 business days |
| 🇨🇦 Canada | 6–10 business days |
| 🇬🇧 United Kingdom | 7–11 business days |
| 🇦🇺 Australia | 7–11 business days |
| 🇳🇿 New Zealand | 7–11 business days |
| 🌍 All other countries | 8–12 business days |
Delivery times may vary depending on customs clearance and local carriers.
📬 Tracking Info
Once your order ships, you will automatically receive a tracking number by email.
Please allow up to 48 hours for tracking activity to appear.
📍 Shipping Support
Need help with your order?
📧 contact@equirelief.com
📞 +1 (307) 310-2914 (WhatsApp ONLY)
🏠 1209 Mountain Road Place Northeast, Albuquerque, NM 87110, USA
🕘 Monday–Friday: 9:00 AM – 5:00 PM (MST)
